Smart or WTF: Couple Puts Costco’s Return Policy to the Test
In our late-stage capitalist society, we're used to buying crap that breaks and then being stuck with it. The car I just bought in February has had the Check Engine light on more than it hasn't, has bricked itself twice...and the dealership gets off scott-free with the B.S. trope: "Sold As-Is". Makes a guy long for an off-grid cabin in the woods.
Costco's return policy was recently tested when a couple brought a mattress back because it was uncomfortable. They waited a minute, too.
A Couple Returned a Mattress to Costco...5 Years After They Bought It
As a Certified Fat Guy, my battle with mattresses is constant and never-winning. Our current mattress sags politely under me. We've only had it for a couple years.
This couple just might be my heroes, because I bought it from Costco.
A couple tested Costco's generous return policy by bringing a mattress back FIVE YEARS after they bought it. A TikToker - they're everywhere - posted a clip of the couple's successful return of the mattress.
They didn't have a receipt, but the store used the couple's membership card to find the purchase.
How Much Did They Get Back?
The full $499.99 that they paid for it...on a Costco gift card. They used that gift card towards the purchase of an upgraded mattress, and only had to pay an additional $300.
For the record: the mattress brand that they bought - Sealy - has a 10-year warranty. Costco has what most experts agree is the most generous return policy of all big-box retailers.
Don't mind me. I'mma rent a trailer to return a mattress, now...
H/T: Fox 9
The Insider's Guide to Costco Shopping: 15 Things You Should Know
Gallery Credit: Tara Holley
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